Frequently Asked Questions - eJewelrySale.com

What payment options are available to customers of eJewelrySale?
Our customers have the ability to complete their order with their choice of Visa, Mastercard, Discover, or American Express. We take great lengths to protect the credit card information passed through our site and we have no additional fees for Discover or Mastercard.

Does eJewelrySale offer expedited shipping?
All orders from eJewelrySale.com come with FREE UPS 3-Day Select Shipping. If you would like your jewelry delivered faster, we also offer UPS 2nd Day Air & UPS Next Day Air for small additional fees. For more information on our shipping options, click here.

Are your prices flexible?
eJewelrySale is proud to offer the lowest prices on similar jewelry of anyone else the Internet. Because of these low prices, we haved fixed, sale prices posted at all times on our items. We do have periodic specials on many pieces, and you can keep up with them on our Jewelry Specials page. Sign up for our free newsletter to receive discount coupons which can save you up to 20% on your purchase!

Does eJewelrySale accept returns?
We are proud to offer a 14-Day 100% satisfaction guarantee on every purchase made at eJewelrySale.com. Returned items must be sent back to us by insured shipping and the costs are incurred by the customer. Please click here to get the shipping address for returns.

Will I pay sales tax on my purchase?
Only sales to customers ordering from the state of Florida will be charged sales tax. Florida residents will pay a 6% sales tax on their total purchase cost.

How will eJewelrySale protect my information?
eJewelrySale.com uses 128-bit encryption to protect all of the information gathered on the site. When you make a purchase, your information is passed directly through the Authorize.net secure payment gateway and then straight to your credit card provider. We do not store this information on eJewelrySale.com. For more information on how we protect your information and your privacy, please familiarize yourself with our Privacy Policy.

How can I contact eJewelrySale with product or website questions?
Our customers can contact us in several ways. We have a toll-free number that is printed on the right side of every page of the website for any calls in the continental United States. There is also an email contact form on our "Contact" page where you can get 24-Hour email support. Click here visit our "Contact" page and to get more information about how you can reach eJewelrySale Inc.

Where do I enter the coupon code that I received?
When you are completing the checkout process, there will be a box for you to enter your coupon code. Once you enter the code, click the button next to the box to re-calculate your total. Your coupon will automatically be added once it is validated.

Can I buy a bulk amount of items from eJewelrySale.com?
Many of the items in our large inventory can be ordered in almost any quantity. Please contact us for a bulk inquiry. We prefer to offer one to one customer service for these types of orders and we look forward to hearing from you.

How will my jewelry be packaged when it is sent?
Items purchased from eJewelrySale.com are shipped in discreet packaging for your security and safety. Different style items are packaged differently, so if you have any specific questions about an item, please feel free to contact us with your question here.

Can I get a ring made in my size before it is shipped?
All of the rings on eJewelrySale.com are priced for a standard size "6". We are happy to offer ring sizing for a small $15 fee for any sizes between 4.5 - 8.5. Please allow an extra day for delivery of re-sized rings.




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